About Staten Island Air
Staten Island Air installs ductless mini-split systems in homes across Staten Island — and in Brooklyn and Manhattan — backed by full-service HVAC: central AC, furnaces, boilers, duct cleaning, and maintenance plans.
A local Staten Island crew
Staten Island Air is a local Staten Island HVAC crew — not a call center, and not a lead-broker website that sells your phone number. When you call (347) 443-8854, a dispatcher who knows the difference between Todt Hill and Tottenville picks up.
Ductless mini-splits are the work we do most — the systems that finally cool and heat Staten Island's finished attics, semi-attached homes, and pre-war houses without construction. But our techs do it all. They've wrestled boilers down Bayonne basement stairs, chased condensate leaks through mid-island attics in July, and rebuilt steam mains in pre-war Victorians. We've usually seen your exact house and your exact failure before, which makes diagnosis faster and quotes tighter.
We're fully insured, and we pull real permits for installation work. Unpermitted HVAC becomes your problem at resale time — we'd rather do it right than do it twice. The business model is simple: give us one service call to earn the next twenty.
What we do
Our specialty
Mini-Split Installation
Our specialty. We design and install Mitsubishi ductless systems — single-zone for one problem room, multi-zone for whole homes — starting from a load calculation, never a guess from the driveway. Quotes are free, written, and priced net of current Con Edison rebates, and we file the rebate and permit paperwork ourselves.
AC Installation & Repair
Central AC replacement sized from a real load calculation, plus same-day repair when your current system quits. If your home has no ducts, we'll say so plainly and quote a mini-split instead.
Heating Installation & Repair
Furnace and boiler installation and repair, including the one-pipe steam systems common in pre-war housing. Every heating visit includes a carbon monoxide reading and heat exchanger inspection — not as an upsell.
Maintenance Plans & Tune-Ups
$89 heating or cooling tune-ups with a written condition report, and the $19/month Comfort Club: two seasonal visits a year, priority scheduling, no emergency surcharges, and 15% off repairs.
Duct Cleaning & Air Quality
Real source-removal duct cleaning with before-and-after photos, plus media filters, UV coil lights, and whole-home dehumidifiers. We'll tell you honestly when your ducts don't need cleaning.
What makes us different
Diagnose first, quote flat, then fix
You approve a written flat-rate price before any work starts. No hourly meter running, no surprise line items, no 'while we're in here' padding.
Repair when repair makes sense
We show you the repair-vs-replace math on paper. If a $300 part buys your furnace three more good years, that's what we'll tell you — the replacement quote can wait until it's earned.
Safety checks on every visit
Carbon monoxide readings and heat exchanger inspections are part of every heating call, not an upsell. Some things you don't skip.
Show up when we said
Real appointment windows, a call when the tech is en route, and honest scheduling — if a heat wave has us slammed, we say so instead of overbooking.
Factory-trained and certified
We're factory-trained on Mitsubishi ductless systems, every truck carries EPA-certified refrigerant handling, and we're fully insured for residential and light-commercial work.
Real permits, real paperwork
We pull the permits installation work requires, file Con Edison rebate applications, and register your manufacturer warranty so it's actually valid. Unpermitted HVAC becomes your problem at resale time.
Who we work with
Homeowners, first and most
Most of our work is residential: semi-attached homes, finished attics, pre-war houses with radiators and no ducts, and newer South Shore construction with aging builder-grade equipment. Landlords and property managers in our service area get the same flat-rate book, plus per-unit records for their files.
Light Commercial HVAC
We also maintain and replace rooftop units and split systems for storefronts, restaurants, offices, and houses of worship — on Staten Island and across our service area. Up to 25 tons. Ask about commercial maintenance agreements.
What happens when you hire us
You call, text, or book online
Call or text (347) 443-8854 during open hours and a dispatcher who knows the difference between Todt Hill and Tottenville picks up. Prefer online? The booking form goes straight to dispatch and we call you back to confirm.
We set a real appointment window
Daytime (7 AM – 5 PM) or after 5 PM / Saturday — your pick. You get a call when the tech is en route, and no-heat and no-cool calls jump the queue during open hours.
Diagnosis or estimate first
Repairs start with a diagnosis; installs start with a free written quote — mini-split quotes always include a load calculation and model numbers, priced net of current rebates.
You approve a written flat-rate price
Nothing happens until you say go. The price you approve is the price you pay — no hourly meter, no surprise line items.
We do the work and the paperwork
The tech does the job, cleans up, and leaves a written record of what was done. On installs, we handle permits, rebate filing, and warranty registration ourselves.
Text us a photo of the room or your current unit and we'll reply with next steps during business hours.
Staten Island Air at a glance
- Company name
- Staten Island Air
- Headquarters
- 412 Forest Ave, Staten Island, NY 10301
- Phone
- (347) 443-8854 (call or text)
- Website
- https://statenislandair.com
- Service areas
- Staten Island, NY (home base); southern Brooklyn, NY; Manhattan, NY; plus nearby New Jersey towns
- Primary services
- Ductless mini-split installation (specialty); central AC; furnaces & boilers; maintenance plans; duct cleaning & air quality
- Hours
- Monday – Friday: 7:00 AM – 7:00 PMSaturday: 8:00 AM – 4:00 PMSunday: Closed
- Emergency service
- No 24/7 dispatch — during open hours, no-heat and no-cool calls jump the queue
- Credentials
- Mitsubishi factory-trained; EPA-certified refrigerant handling; fully insured; permits pulled for installation work
Questions people ask about us
Are you licensed and insured?
We're fully insured for residential and light-commercial work, our technicians are EPA-certified for refrigerant handling, we're factory-trained on Mitsubishi ductless systems, and we pull the permits installation work requires.
What areas do you serve?
All of Staten Island first — that's home. We also serve southern Brooklyn and Manhattan apartments and townhouses, plus nearby New Jersey towns like Bayonne and Elizabeth. Same trucks, same flat-rate book, no travel surcharges.
Do you offer 24/7 emergency service?
No — we don't claim 24/7 dispatch. We're open Mon–Fri 7 AM–7 PM and Sat 8 AM–4 PM, and during open hours no-heat and no-cool calls jump the queue, with same-day slots held for them in season. If we're closed, leave a message and you're first on the next morning's board.
What do you specialize in?
Ductless mini-split installation — the systems that cool and heat finished attics, semi-attached homes, and pre-war houses without ducts. It's the work we do most. Behind it we're a full HVAC company: central AC, furnaces, boilers, duct cleaning, and maintenance plans.
Do you offer financing?
Monthly-payment financing isn't live yet — we're finalizing a partner and would rather say that plainly than advertise terms we can't honor. What's available now: Con Edison NYS Clean Heat rebates on mini-splits (we quote net of them and file the paperwork) and federal tax credits on qualifying equipment.
Do you offer warranties on your work?
Equipment we install carries the manufacturer's warranty, and we register that paperwork ourselves so the coverage is actually valid. Tune-up visits include a written condition report with photos, kept on file for warranty claims.
Give us one service call to earn the next twenty.
That's the whole business model.
Text us a photo of the room or your current unit and we'll reply with next steps during business hours.